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Privacy and Policy

Last updated: 20 Oct 2023

This Privacy Policy describes how www.paintthetown.in (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Definitions for the purpose of this Privacy Policy:

Account means a unique account created for you while using our service or part of it.

Company (mentioned also as “the company”, “we”, “us” and “our”) refer to Paint The Town, 101, Money Centre, 7th Block, Koramangala, Bengaluru, Karnataka, 560095.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Country referred in the policy is India
Device means any device that can access our website.
Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the website.

Service Provider means any natural or legal person who processes the data on behalf of the company. It also refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the Company, to perform services related to the service or to assist the company in analyzing how the service is used.

Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the service.

Usage data refers to the data collected automatically, either generated by the use of the service or from the Service infrastructure itself(for example, the duration of a page visit).

Website refers to www.paintthetown.in

You mean the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and using you Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Types of data Collected:
Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contract or identify you, Personally identifiable information may include,
but not limited to:
  • Email Address
  • First name and last name
  • Phone number
  • Address, state, Region, pin code, City, nearest Landmark
  • Usage Data
  • Any other details provided while creating an account.
Usage data:
●  Usage Data may include information such as your device’s IP address, browser type, browser version, the pages including the searches of our service that you visit, the time and date of your visit, the time and date of your visit, the time spend in those pages, unique device identifiers and other diagnosis data.
●  When you access the service through a mobile device, we may collect the information automatically including but not limited to the type of mobile device you use, your mobile device’s unique ID, the IP adress, Operating system, browser and any other information that can be used for diagnosis.
●  Purpose of collection: To load the site accurately for you, and to perform analytics on site usage to optimize our Site.
●  Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
●  Disclosure for a business purpose: shared with our processor Wix.com
Order Information
● Personal Information collected: Name, Contact Information including billing address, shipping address, phone number, email address and payment information (including credit card numbers as per the terms of Razorpay or any other payment gateway used for transaction).
●  Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
●  Source of collection: collected from you.
●  Disclosure for a business purpose: shared with our processor Wix.com, Razorpay and our order
management system.
Customer support information
●  Examples of Personal Information collected: Name and Contact details
●  Purpose of collection: to provide customer support.
●  Source of collection: collected from you.
●  Disclosure for a business purpose: shared with our processor Wix.com, WhatsApp
Information from Third-Party Social Media Services
The company allows you to create an account and login to ue the service through the following third-party social media services:
1. Google
2. Facebook
If you decide to register through or otherwise grant us access to third-party social media services, we may collect personal data that is already associated with your third-party social media service’s account, such as your name, email address, activities or contact list associated with that account.
You may also have the option of sharing additional information with the company through your third-party social media service’s account. If You choose to provide such information and Personal data during registration or otherwise, you are giving the company permission to use, share and store it in a manner consistent with this privacy policy.
Tracking technologies and cookies​
We use cookies and similar racking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags and scripts to collect the track information and to improve and analyze our service. The technologies we may use include 

Cookies or Browser cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.

Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that permits the company, for example, to count uers who visited those pages or opened an email and for other related web statistics(for example, recording the popularity of a certain section and verifying system and server integrity) .

Cookies can be Persistent or Session cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below.
 
Necessary/ Essential cookies:

Type: Session Cookies

Administered by: Web Service Provider

Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use them to provide you with those services.

Cookies policy/ Notice Acceptance Cookies:

Type: Persistent Cookies

Administered by: Web Service Provider

Purpose: These cookies identify if users have accepted the use of cookies on the website.
 
Functionality Cookies:

Type: Persistent Cookies

Administered by: Web Service Provider

Purpose: These cookies allow us to remember your choices you make when you use the website such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

We use other cookies for our ease of operation provided by Wix.com. Details of which can be read at:
https://support.wix.com/en/article/cookies-and-your-wix-site.

Use of your Personal Data:

The Company may use personal data for the following purpose:

To provide and maintain our service, including to monitor the usage of our service.

To manage your account: to manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.

For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.

To contact you: To contact you by email, telephone calls, SMS, or other equivalent form of electronic communication, such as a mobile applications’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implimentation.

To provide you with news, special offers and general information about the goods, services and events which we offer that are similar to those that you already purchased or enquired about unless you have opted not to receive such information.

To manage your requests: To attend and manage your requests to us.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar processing in which Personal data held by us about our service users is among the assets transferred.
 
Behavioral Advertising: we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
  ●  We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  ●  We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
 
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
  ●  FACEBOOK - https://www.facebook.com/settings/?tab=ads
  ●  GOOGLE - https://www.google.com/settings/ads/anonymous
  ●  BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
 
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Automatic decision-making: We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.Our processor Wix.com uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
 ●  Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
 ●  Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
 
Other Purposes: We may use your information for other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, marketing and your experience.
 
Sharing of Personal Information

With service providers: We share your Personal Information with service providers to help us provide
our services and fulfill our contracts with you.

We use Wix.com to power our online store. You can read more about how Wix.com uses your Personal
Information here: https://www.wix.com/about/privacy.

For Business transfers: we may share or transfer your personal information in connection with or during negotiations of any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company

With affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
   
With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
 
With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a third party social media service, your contracts pon the third party social media service may see your name,profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
 
With your consent: We may disclose your personal information for any other purpose with your consent.
 
Retention of your personal data
 
The company will retail your personal data as long as it is necessary for the purpose set out in this privacy policy.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information or you delete your account.
We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.
The Company will also retail usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our service, or we are legally obliged to retain this data for longer time periods.
 
Transfer of your personal data.
Your information including personal data is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that the information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those from your jurisdiction.
your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
 
Disclosure of your personal data.

Business Transactions: If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
 
Law enforcement: The company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities such as court or government agencies or their representative and similar agencies.

Other legal Obligations:
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.
The company may disclose your personal data in the good faith belief that such action is necessary to:
●  Comply with a legal obligation
●  Protect and defend the rights or property of the company
●  Protect the personal safety of users of the service of the publi
●  Protect against legal liability.

Security of your personal data.
The security of your personal data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
 
Links to other websites.
Our services may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site that you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this privacy policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting an updated privacy policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the last updated date at the top of this privacy policy.
You are advised to review this privacy policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
 
Contact Us
For more information about our privacy practices or if you have questions, or if you would like to make a complaint, please contact us by below modes of communication:
Email: paint.the.town.workshop@gmail.com
Mail/Post: Paint The Town, 101, Money Centre, Koramangala 7th block, 560095, Bengaluru, KA, India
Phone Number: +91 6366 230 141
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